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  • October 21, 2016 at 8:25 am #1225421
    tadahdigital
    Participant

    Hi there,

    I’ve being using the theme for a while with no issues, but out of the blue some thing aren’t working as they are supposed to.

    for example in all my products, the product image when wanting to view larger, isn’t in a pop up window, instead is opening the image file url. and the description aren’t showing. Now what is odd is that when I am on customise everything works perfect.(as shown in attachments)

    the same for the scroll button in the slide isn’t working normally bur it does work when I am in customise mode

    I would really appreciate if you could help me with this please as everything is being working fine until now

    Thank you very much

    October 21, 2016 at 11:27 am #1225613
    Joao
    Moderator

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    October 21, 2016 at 12:55 pm #1225710
    tadahdigital
    Participant
    This reply has been marked as private.
    October 21, 2016 at 10:39 pm #1226221
    Rad
    Moderator

    Hi there,

    It has multiple cache plugin. One should be enough if their purpose is just the same. I disabled them both and it now works.

    You can activate them once you’re done working with your site.

    Thanks!

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