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  • #1256368
    Paul R
    Moderator

    Hi,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    #1256422
    GeorgDick
    Participant

    Hi Paul, you think the css Coding is not wworking correctly because of a plugin?
    Thank you.
    Georg

    #1256593
    Joao
    Moderator

    Hi There,

    It is possible, since it works on customizer, you can also try this code instead.

    body .x-sidebar.right {
    border-radius: 5px !important;
    background-color: #ffedbb !important;
    padding: 15px !important;
    }

    Hope it helps

    Joao

    #1261535
    GeorgDick
    Participant

    Sorry Joaa, but it does not work. Even in the customizer not working.
    Georg

    #1262042
    Rad
    Moderator

    Hi there,

    You’re right, it’s not displaying the CSS I added. It’s still outputting the old CSS even though I added the changes in the customizer.

    Does your site has some sort of cache feature? I’m not referring to browser’s cache, but a server-side cache.

    No matter what I do, it’s not taking effect in the front. The CSS is correct, it’s not just outputted.

    Thanks!

    #1262567
    GeorgDick
    Participant

    Thank you Rad. As far as I know there is no server-side cache. But I can check again.

    In the meantime I tried to create some clouring by bringing it to the widgets themselves. In this contect I have an additional question. As you see in the attached picture I would like to have no outer white container, and also no border line. The inner content now in yello should cover the whole box. Is it possible to do it by CSS. Do you have a suggestion.
    Thank you
    Georg

    #1262593
    GeorgDick
    Participant

    Hi, I use the layout: Content-left, sidebar right. I want to keep this layout.
    Thank you.

    #1262763
    Joao
    Moderator

    Hi There,

    Did you manage to fix your Customizer?

    You need to add the following CSS on your Appereance > Customizer > Custom > CSS or on the syle.css of your child theme.

    .entry-wrap {
        background: none;
        box-shadow: none;
    }

    Let us know if you need further assistance,

    Joao

    #1262840
    GeorgDick
    Participant

    Dear Joao,
    I have added the coding, but it does not work.
    See page: http://phaenomen.net/
    When you log in with wp-admin.
    So far I did not mangage to fix the customizer.
    Thank you.
    Georg

    #1263298
    Rue Nel
    Moderator

    Hello There,

    I have check your site and I could not find the given css. When I try to insert it in the customizer, the customizer will not saved. Upon inspection, there are several plugins that are out dated. These out dated plugins may have caused incompatibility issues and may have created errors in your site. Could please update all the plugins to its latest versions?

    I would also recommend that you re install WordPress core. There might be some files that are corrupted. If nothing else works, would you mind providing us the ftp login credentials so we can take a closer look?

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #1263408
    GeorgDick
    Participant
    This reply has been marked as private.
    #1263418
    GeorgDick
    Participant

    Hello, I added the CSS coding again in the customizer. It works in the customizer.But it is not permanently stored.
    Kind regards. Georg

    #1263425
    Christopher
    Moderator

    Hi there,

    I see several not commented text in your CSS file, see the attachment.
    If you didn’t add them to your file, they could had been added by one of your plugins.
    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    #1263588
    GeorgDick
    Participant

    Hello,
    I deactivated all plugins. Then it worked. NOw I activiated those who were deactivated. And it still works. Can you pls. check it.
    Thank you.

    #1263601
    GeorgDick
    Participant

    Hello, everything seems to be fine now. First of all thank you very much. I still have one question. I attach a picture for my question. Is it possible to fix the top of the right sidebar, the middle part and the menu all at the same heigt?
    Thank you for your support.
    Georg

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