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  • #1022566
    pantnick
    Participant

    As the title says suddenly after i created a new grid i get an error “No content was found for the current ursername(s) and/or hashtag(s).” Also, when i work in cornerstone and try to insert a second grid it affects my first grid and i end up having 2 identical grids. Lets say i have published Grid A. Its a posts grid. Everything cool right? Now i create a Grid B and set it to showcase my instagram Feed. I go to cornerstone and insert a new grid which is my B grid. When i press save (NEAT-O!) i end up having 2 B grids. I have to choose again which grid goes where through cornerstone, which is not big deal, the problem is that i cant display my instagram feed or anyone else’s actually

    I noticed another thing just now. In list view i can see some of the settings my grid has. For example: Posts, Justified, Horizontal, Brasilia Brasilia is the skin im supposed to have selected i guess. Well whatever skin i choose it does not get saved! In list view there is always the Brasilia skin selected.

    #1022866
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    #1023025
    nbrammei
    Participant

    The problem most likely lies with Instagram’s new API policies that were updated June 1. It’s not working with Revolution Slider either. Any word on when the API for the Grid and/or Slider for Instagram will be updated?
    http://developers.instagram.com/post/145262544121/instagram-platform-update-effective-june-1-2016
    Thank you.

    #1023611
    Rupok
    Member

    Hi @nbrammei

    Thanks for letting us know. As we can’t control the functionality if Revolution Slider or Grid plugin but we can let them know about the issue. I am pretty sure they are aware of that and maybe working on that too but I’ll let them know again to make sure.

    Cheers!

    #1023673
    pantnick
    Participant

    Thanks for the info @nbrammei

    I wasnt aware of that. I`ll be waiting for the update.

    #1023858
    Rue Nel
    Moderator

    No Problem.
    If you need anything else we can help you with, don’t hesitate to open another thread.

    #1024159
    nbrammei
    Participant

    Awesome guys – Thanks for the response! You’re welcome, @pantnick. Gotta love this community.

    #1024503
    Joao
    Moderator

    🙂 Totally agree @nbrammei

    Let us know if you need help with anything else.

    Thanks

    Joao

    #1024916
    nbrammei
    Participant

    Hi Joao – Just wondering if we could get a timeline on when they’re going to update their API with Instagram? Unfortunately, we can’t contact them directly since we don’t have a Purchase Code specifically for Revolution Slider or Grid (as they were plugins included with X).

    So I’m just wondering if they’re actually doing something about it or if we’ll have to find another way to get our Instagram feed on our website.
    Thank you very much for your help.

    #1025367
    Rue Nel
    Moderator

    Hey @nbrammei,

    Thanks for the feedback. I will be forwarding your concerned to the right person in charge in communicating with the creators of the bundled plugins in X. Once they’ll have a reply or maybe an API update, ourdevelopers will surely integrate it in X and will be rolled out in one of our future release updates.

    Thank you for your understanding.

    #1025845
    nbrammei
    Participant

    Thank you.

    #1026376
    Rue Nel
    Moderator

    You are most welcome!

    #1031366
    pantnick
    Participant

    Seems the plugin has been updated to 1.60 and everything works fine if you have purchased the plugin separately. The wrote this:

    “Hello,

    If you have not updated The Grid to v1.6.0 and you have not regenerated your Instagram Access Token as mentioned in the admin message from The Grid (v1.6.0 and if The Grid is registered) then it will not work.”

    So its up to the X team now.

    #1031959
    Lely
    Moderator

    Hi There,

    Thank you for this information. I have forwarded this to our developer so they can check. Unfortunately, we cannot promise a ETA for this. We will let you know once we have an update. Thank you for understanding.

    #1033435
    nacho
    Participant

    I need this update too. Is there an alternative way to display instagram feed aside from the Grid or Rev.Slider?

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