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  • September 9, 2016 at 1:00 pm #1168340
    Alejandro Jose S
    Participant

    Hi guys!

    I have a problem with “the grid” that is driving me nuts. i ran some tests and for some reason the grid is slowing down my admin site.

    You hardly notice this when you visit my site without login in but as soon as you log in, you notice the difference. i don’t know why does this happen and i would really apprecciate your help on this.

    September 9, 2016 at 1:08 pm #1168344
    Alejandro Jose S
    Participant
    This reply has been marked as private.
    September 9, 2016 at 1:12 pm #1168350
    Alejandro Jose S
    Participant
    This reply has been marked as private.
    September 10, 2016 at 12:11 am #1168934
    Rad
    Moderator
    This reply has been marked as private.
    September 11, 2016 at 6:17 am #1170026
    Alejandro Jose S
    Participant

    Ok, so the p3 plugin showed that heartbeat plugin was incredibly taking a lot of resources so i disabled it. good. the site is a bit faster now but it’s still way too slow.

    I have asked my hosting provider if they could give me a report analysis and they are now on it. is there something specifically you want to look for in there so i can be more specific to my hosting provider (siteground)?

    thanks for your support by the way!

    September 11, 2016 at 9:23 am #1170134
    Christian
    Moderator

    Hey Alejandro,

    Let us know what Siteground reports.

    Thanks.

    September 12, 2016 at 1:25 am #1170831
    Alejandro Jose S
    Participant
    This reply has been marked as private.
    September 12, 2016 at 1:43 am #1170850
    Paul R
    Moderator

    Hi Alejandro,

    You can try installing a cache plugin and optimize your images to improve your site performance.

    For more information kindly refer to the link below.

    https://community.theme.co/kb/performance/

    Hope that helps

    September 12, 2016 at 7:34 am #1171232
    Alejandro Jose S
    Participant

    That has already been done, both images and caching. unfortunately that is not the problem. i’m pretty sre it’s a conflict between 2 plugins (maybe woocoommerce and the grid) but i don’t know for sure, how can i make sure of that?

    September 12, 2016 at 8:50 pm #1172394
    Lely
    Moderator

    Hello Alejandro,

    You can try to disable one plugin at a time. Then clear cache before checking your site again. Compare the performance when either woocommerce or the grid is disabled. That way we can make sure which plugin really slows your site. Do let us know how this goes.

    September 13, 2016 at 4:49 am #1172762
    Alejandro Jose S
    Participant

    I think i’ll make a fresh install and import everything back without using any plugin because i’m starting to believe there’s a file corrupted somewhere (something very similar happened to me before on a client’s site. the only thing i’m worried about is how can i put back the posts and product’s featured images back (and the product galleries). could you recommend me a way to do so ( i mean importing the featured images and putting them back in their product or post. maybe manually or with a plugin)?

    thanks!

    September 13, 2016 at 6:20 am #1172886
    Christian
    Moderator

    Hey Jared,

    We’re sorry but we could not recommend a solution for that. You might want to contact our trusted partners who caters X setup and customization needs. Please see https://community.theme.co/custom-development/

    Thanks.

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