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  • #1105356
    AudreyChia
    Participant

    I tried to register for The Grid by submitting my personal token and it said “no purchase found.” I tried it twice and it didn’t work. As far as I understand, I have all the system requirements and have V1.6.0 (please see attached).

    Regards,
    Audrey

    http://www.ccctoronto.com
    wordpress v4.5.3
    X v4.6.1
    Cornerstone v.1.3.0

    #1105447
    Rahul
    Moderator

    Hey There,

    Since The Grid plugin is bundled with X, you do not need register it. You can find our Grid documentation here
    http://theme-one.com/docs/the-grid/

    Hope this helps!

    #1105506
    AudreyChia
    Participant
    This reply has been marked as private.
    #1105628
    Joao
    Moderator

    Glad to hear it,

    Let us know if you need help with anything else.

    Joao

    #1167942
    Trevor Dixon
    Participant

    Hoping to get an answer regarding this topic.

    The above posts, state that there is full functionality without registering. However, I am trying to use ‘The Grid’ plug in on my site and because it is not registered I cannot use the ‘Skin Builder’ Function.

    How can I access the Skin Builder?

    #1168045
    Mervin H
    Participant

    @Trevor you most likely installed TheGrid 2.0 from the Add-Ons menu, and you did not update X core to 4.6.2. Try updating the X core, and then The Grid will allow you to use all features (including the skin builder).

    #1168133
    Rahul
    Moderator

    Hey There,

    Thanks for updating the thread with a working solution. Appreciated!

    Thanks!

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