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  • #1198545
    Paul B
    Participant

    I have a plugin conflict with The Grid which is stopping the Create a Grid page loading
    /wp-admin/admin.php?page=the_grid_settings&create=true

    It gives the following error when I just run Member Press Business and The Grid plugins only. I think it’s something to do with when jQuery-UI is being loading? See attachment for JS requests when generating the error.

    Do you know of a fix for this?

    Uncaught TypeError: $(...).sortable is not a function
    sortFilters @ admin-post.js?ver=2.1.0:218
    (anonymous function) @ admin-post.js?ver=2.1.0:251
    i @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp…:2
    fireWith @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp…:2
    ready @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp…:2
    K @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,wp…:2
    #1198920
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Wordpress has built-in jQuery UI, hence of Member Press loads its own copy of jQuery UI, then probably yes, it’s causing the conflict.

    Would you mind trying turning off “Include global library” under your The Grid’s global setting?

    Thanks!

    #1199134
    Paul B
    Participant

    Hi

    Include The Grid library globally is already off and makes no difference either On or Off.

    I find the following:

    If I run Member Press and The Grid I can edit Grids.
    If I run MemberPress Business Edition, Advanced Custom Fields PRO and The Grid I can’t edit Grids.
    If I run Advanced Custom Fields PRO and The Grid I can edit Grids.

    It is therefore something to do with running combinations of plugins.

    The jQuery version loaded seems to be 1.11.4 when the Grid loads and when it doesn’t so I don’t think it’s a jQuery_UI version issue.

    See attached console JS reports for errror and working.

    Thanks

    Paul

    #1199160
    Christian
    Moderator

    Hey Paul,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1199165
    Paul B
    Participant
    This reply has been marked as private.
    #1199183
    Christian
    Moderator

    Please also give us htaccess credentials.

    Thanks.

    #1199412
    Paul B
    Participant
    This reply has been marked as private.
    #1199443
    Thai
    Moderator
    This reply has been marked as private.
    #1199466
    Paul B
    Participant
    This reply has been marked as private.
    #1199724
    Rad
    Moderator
    This reply has been marked as private.
    #1200085
    Paul B
    Participant
    This reply has been marked as private.
    #1200090
    Paul B
    Participant
    This reply has been marked as private.
    #1200172
    Rad
    Moderator

    Hi there,

    Really weird, still no luck. For the meantime, could you try installing this plugin https://wordpress.org/plugins/plugin-organizer/ and disable Membership plugin on The Grid’s admin page?

    I’ll continue checking.

    Thanks!

    #1200420
    Paul B
    Participant

    Feel free to add that plugin yourself if you think it might help you resolve the issue. You have Admin login.

    Thanks

    #1200949
    Paul B
    Participant

    Hi

    I’ve done some more investigating and as far as I can see if I run The Grid alongside other plugins and WooCommerce, Advanced Custom Fields it doesn’t load. I’ve played with the Plug Organizer as you recommended and this made no difference.

    My conclusion is this is an issue with The Grid as other common plugins play nicely together and The Grid has quite a heavy JS interface for building a grid and this is the page that doesn’t load.

    Can you please help resolve this as The Grid is recommended by X Theme but as far as I can see it has some bugs.

    Thanks

    Paul

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