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  • September 10, 2016 at 2:28 pm #1169461
    timsampile
    Participant

    The Grid plugin used to work on my site, but when I tried optimizing the performance (first using W3 Total Cache then WP Super Cache) it stopped working. Now when I click on “Create a Grid” it takes me to a blank grey screen. I was able to export and delete the grid I already had but now I can’t do anything.

    I’ve tried deactivating and reinstalling several plugins but no configuration seems to make any difference.

    September 11, 2016 at 1:31 am #1169829
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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