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  • November 8, 2016 at 10:39 am #1248897
    punit2502
    Participant

    Demo content is not getting imported in The Grid Plugin

    November 8, 2016 at 10:44 am #1248908
    punit2502
    Participant
    This reply has been marked as private.
    November 8, 2016 at 11:04 am #1248937
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how this goes!

    November 8, 2016 at 9:36 pm #1249556
    punit2502
    Participant

    Already tried

    November 9, 2016 at 2:01 am #1249709
    Christopher
    Moderator

    Hi there,

    Which demo content you’re trying to setup?
    Please confirm if we have permission to try to setup demo content for you.

    Thanks.

    November 9, 2016 at 6:29 am #1249937
    punit2502
    Participant

    I want to import all skins from Masonry except Sanna (http://theme-one.com/the-grid/)

    I authorise you to import skins for me.

    November 9, 2016 at 8:15 am #1250060
    Christian
    Moderator

    Please clear your cache and disable all performance and security plugin first. It would also be best to disable all third party plugins while we investigate.

    Thanks.

    November 9, 2016 at 8:32 am #1250080
    punit2502
    Participant

    As asked I have disabled caching and security plugins

    November 9, 2016 at 10:04 am #1250221
    Christian
    Moderator

    I’ve successfully imported all grid except Sanna without experiencing any issue (see attachment).

    Thanks.

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