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  • #1018228
    thetravelvisa
    Participant

    I have inserted some custom code onto a page to hide/display a button or message depending on the option selected on a dropdown. After adding this code the tabs no longer work. You can see an example on this page:

    http://www.thetravelvisacompany.ie/visas/italy/

    As you will see – the ‘Business Visas’ tab can’t be selected. The tabs do work on all other pages without this custom code so it must be clashing somehow. Would you be able to identify the issue?

    #1018264
    Thai
    Moderator

    Hi There,

    Upon checking your website, I see some JS errors.

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    #1019675
    thetravelvisa
    Participant

    Figured out the issue – it was due to the ‘Scroll to Top’ setting being activated. After disabling that all the elements that were having issues are now working again.

    #1019695
    Thai
    Moderator

    Glad you’ve sorted it out.

    If you need anything else, please let us know 🙂

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