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My tabs were working up until our recent update to the latest version of X. I am not using shortcodes but the UI. The tabs appear, but nothing happens when they are clicked. I have it set so the 5 Tab_nav items are above the 5 Tab items. Both sets are in the same content band.
Here’s the page on the web:
http://30hands.com/30hands-cloud/Thanks!
Hi there,
It seems you have updated the Cornerstone but still using older version of X that might cause the issue. Kindly update X to latest version as well.
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
Hello There,
Thanks for writing in!
The current latest version of X Theme is 4.6.1. You can also walk-through changelog:
Thanks.
The release notes say this… “This is a maintenance release, primarily for WooCommerce 2.6.3 compatibility.” That should not cause the tab functionality to break.
Can you provide assistance how to set up the tabs using Cornerstone, so I can verify if something changed in this regard?
Thanks!Hi there,
Are you referring to Woocommerce tabs and content tabs?
Tabs are only limited to one level only, nested tabs aren’t possible now.
But you may try some workaround like from here https://community.theme.co/forums/topic/woocommerce-product-tabs-not-working-properly-after-woocommerce-2-6-update/?replyto=1096660#post-1098175
Thanks!
I was just using the tab functionality on a page. I don’t know what it’s called, but it is visual, not html-like, not shortcodes. It worked fine, then stopped working as you can see on the page URL I posted above. This week, I looked and could not find documentation on how to use them. There are tab_navs and tabs that need to somehow connect. Can you post a link to a help doc or tutorial? Thanks!
Hi there,
Please update your X theme to 4.6.1. The 4.6.1 is a maintenance release for Woocommerce 2.6.3, due to incompatibility with X 4.6.0. Hence, you still need to update it to 4.6.0 as you already updated your cornerstone (they should match). Or perhaps, go straight to 4.6.1 since there is no difference.
I checked your site’s coding and it’s a bit old too. Would you mind providing your admin and FTP login credentials in private reply? I like to see how’s your content is build or if there is any custom code that alters your tabs.
Thanks!
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