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  • June 11, 2016 at 2:42 pm #1037554
    goalsarecool
    Participant

    I’m utilizing the following plugins among others:

    BBPress Version 2.5.9
    BuddyPress Version 2.6.0-alpha

    Are these the supported versions? If not, what is the supported version for each and where can I get it?

    Thanks in advance!
    Blake

    June 11, 2016 at 10:44 pm #1037862
    Rad
    Moderator

    Hi Blake,

    Thanks for writing in, and compatible versions should be here https://community.theme.co/kb/version-compatibility/

    Cheers!

    June 12, 2016 at 9:46 am #1038249
    goalsarecool
    Participant

    Thanks Rad!

    It looks like the supported versions are as follows:

    BuddyPress: Latest Supported Version: 2.5.2
    bbPress: Latest Supported Version: 2.5.8

    Since I am not using the supported version, where do I get a copy of the supported version?

    Thanks again!
    Blake

    June 12, 2016 at 12:11 pm #1038355
    Thai
    Moderator

    Hi Blake,

    You can download from these links:

    – https://wordpress.org/plugins/buddypress/developers/
    – https://wordpress.org/plugins/bbpress/developers/

    Hope it helps 🙂

    June 12, 2016 at 1:30 pm #1038464
    goalsarecool
    Participant

    Thanks Tai!

    Do I need to export friendships, comments etc. before deactivating and uninstalling the current version and installing the correct version?

    June 12, 2016 at 10:28 pm #1038945
    Rad
    Moderator

    Hi there,

    Yes, it’s important to get a backup before doing it. But it should work, deleting files through FTP will not delete the saved data.

    Thanks!

    June 13, 2016 at 9:03 am #1039618
    goalsarecool
    Participant

    If i deactivate and delete the plugin in the plugins section, will that delete everything?

    June 13, 2016 at 10:05 am #1039725
    Rahul
    Moderator

    Hey There,

    It actually depends on how plugin manages the deletion. Most plugins will not remove their settings when you deactivate them. There are some that do; but my experience is that that’s pretty rare.

    It is always advisable to take a backup to make sure everything runs smooth.

    June 13, 2016 at 10:07 am #1039730
    goalsarecool
    Participant

    Are you saying that I need to downgrade both versions of BuddyPress and BBPress through SFTP?

    June 13, 2016 at 10:31 am #1039763
    Rahul
    Moderator

    Absolutely. In order to downgrade, you can either remove the plugins from your WordPress Dashboard or via sFTP and then upload the new plugins.

    I would recommend doing it via sFTP to avoid any sort of duplication errors while reinstalling.

    Thanks

    June 13, 2016 at 11:14 am #1039846
    goalsarecool
    Participant

    I completed the downgrade via sFTP. The sort box on the sitewide activity is not working correctly. It’s not changing the results based on what’s selected. Can you please assist?

    June 13, 2016 at 11:51 am #1039924
    Rahul
    Moderator

    Hey There,

    It might just be out of our scope of support but we can still give it a try.

    Please send us your admin credentials in a private reply.

    Thanks

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