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  • #1139087
    tarekr
    Participant

    How can i extend my support for more 6 months?
    I tried from envato market but i am not getting the amount for the support only.
    I am still covered for one month but i cannot extend. Why?

    Rgds

    #1139132
    Prasant Rai
    Moderator

    Hello Rgds,

    Thanks for writing in! No you don’t have to buy another license to extend support. Envato did roll out an update to their item support policy, however your Themeco account will stay active even after the 6 month support period as many customers use the forums for interactions beyond support (and soon to be more forums and places of discussion) such as licensing, etc. You can find more info on their new policy here (http://themeforest.net/page/item_support_policy?_ga=1.161216894.2139210772.1407479998)

    Thanks.

    #1139140
    tarekr
    Participant

    thx

    #1139148
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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