Navigation
Archive / Superly asks for purchase code…
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • November 8, 2016 at 5:56 pm #1249350
    dkhcreative
    Participant

    Hello,

    I’m using a licensed, activated X theme install. Several extensions have installed perfectly and are in use, but I’m having an issue with Superfly.

    The issue: After installing and activating Superfly, the plugin’s Activation page asks for a purchase code (rather than displaying the message that I don’t need once since it’s bundled with X).

    Another thing I noticed is that when I go back to the extensions list, Superfly shows as not installed. I can actually install multiple instances of it using the extensions screen, since it never registers the plugin as installed.

    I’ll send login credentials in a private reply…

    November 8, 2016 at 5:58 pm #1249353
    dkhcreative
    Participant
    This reply has been marked as private.
    November 9, 2016 at 12:59 am #1249677
    Rupok
    Member

    Hi there,

    Thanks for writing in! Unfortunately your given credentials not working. Please double check the username and password and update us with correct credentials. Meantime remove the Superfly and check again the X Addons menu and try installing from there.

    Thanks

    November 9, 2016 at 10:40 am #1250269
    dkhcreative
    Participant

    Apologies — turns out there was an error when I tried to create the user account and it was never completed. I’ve now confirmed that the account is properly created and the above credentials will work.

    Thanks again!

    November 9, 2016 at 11:30 am #1250361
    Rupok
    Member

    Hi there,

    It seems Superfly is installed and activated. Although it’s not showing as activated on Addons menu for some reason but it’s not asking for purchase code either. If you are referring this (http://prntscr.com/d56ef3) then it’s for the standalone version and you don’t need to activate it from there.

    Thanks!

    November 9, 2016 at 1:34 pm #1250537
    dkhcreative
    Participant

    Fair enough! Thanks for your help.

    November 9, 2016 at 7:53 pm #1251000
    Friech
    Moderator

    We’re delighted to assist you with this.

    Cheers!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1249350 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>