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[Joao]

@CountlessWork

Would you mind opening a new thread briefly explaning your situation and providing your login credentials and URL in a second private reply on this new thread.

I ask that because the issue of the other customer was not solved yet and this way we can guarantee that both of you get answered in a organized way.

Thanks

Joao

[ashleyswanson427]

I just updated Cornerstone (on both sites) and it’s still not saving. Nothing happens–the button gets highlighted when I click it but it’s not actually doing anything.

[Rad]

Hi Ashley,

Please go to Admin > SuperFly > ACTIVATE then add your valid image and save it. That should enable the saving functionality. Maybe it’s a new requirement on latest version.

Thanks!

[ashleyswanson427]

Worked great! Thanks! I don’t know how that is SO easy to miss. Even after I got your instructions, I still had a hard time finding it. Thanks so much!

[Rad]

You’re so much welcome!

[alockettjr]

Same, this is very dissapointing

[Rue Nel]

Hello There,

Thanks for updating this thread! To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Satchel L]

Superfly not saving for me either

[Joao]

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If that does not work would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[bridget]

I’m also not seeing Superfly menu’s.
All plugins are updated, added the memory limit to wp-config but no luck.

[Rue Nel]

Hello There,

Thanks for updating this thread! At this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

[EMI_rose]

This reply has been marked as private.

[Nico]

Hi @emi_rose

Please open a new thread, share us the errors again and please share us your admin credentials in private reply so we could check your setup.

Thanks.

[EMI_rose]

I am having this error message with superfly menu. Please advise!
Thanks!

The error that appears is: Fatal error: Cannot redeclare sf_convert_symbols_custom() (previously declared in /homepages/41/d651301789/htdocs/clickandbuilds/JaniceKRoseEMI/wp-content/plugins/superfly-menu-FLgUFD/main.php:790) in /homepages/41/d651301789/htdocs/clickandbuilds/JaniceKRoseEMI/wp-content/plugins/superfly-menu-dOvSZl/main.php on line 790

[Nico]

Hi @emi_rose

Please open a new thread, share us the errors again and please share us your admin credentials in private reply so we could check your setup.

Thanks.

[Author]

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