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[Thomas]

The SuperFly Menu plugin isn’t saving. The “Save Changes” icon just stays highlighted when clicked but nothing happens. Hope you can help!

[Jade]

Hi there,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If this doesn’t solve the issue, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Thomas]

This reply has been marked as private.

[Christopher]

Hi there,

Please connect to FTP and remove superfly folder from wp-content/plugins. Next install it again.
Please add following lines in wp-config.php file :

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Hope it helps.

[Thomas]

Hi Christoper,

I did the above as instructed, but the problem still remains. Any other ideas?

Cheers,

Tom

[Nazaruk]

Hi I have similar problem

I can not activate superfly.

How to test for plugin conflict?

[Christian]

Please check if your have correct WordPress files and folders permission. See https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/

You can do the plugin conflict test by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

[Thomas]

I’ve tested for plugin conflict and it doesn’t appear to be the issue. I added the following lines in wp-config.php file after removing the plugin files as instructed above, but still no success:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

After reinstalling the SuperFly Menu plugin, it still isn’t saving. Could you please advise as to how this can be resolved?

[Nazaruk]

the same issue

all the third party plugins deleted or turned off.

I testes it on mulitleple stacks I reinstalled X theme
and no success

[Christian]

Hey Thomas,

I’d like to check your setup via FTP but couldn’t login with the given FTP credentials. Please check.

Thanks.

[Christian]

Nazaruk,

Please give us WordPress admin and FTP credentials also.

Thanks.

[Thomas]

This reply has been marked as private.

[Nazaruk]

This reply has been marked as private.

[Nazaruk]

Will I be notified when you will respond :)?

because I am refreshing my site

[Nazaruk]

It is working :))))

HUURAAAYYYYY

What was wrong with it?

[Author]

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