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  • September 17, 2016 at 5:24 pm #1179649
    flacnvinyl
    Participant

    No matter what, I cannot get Superfly to appear. I currently have the X nav disabled (although set to left side) and I have Superfly set to side panel, always visible.

    Note: I have read and re-read the Themeco article from July stating how to make things work. I believe I have everything configured correctly. Next post will have all private info necessary to view and troubleshoot. If I have missed a setup that was in the walkthrough then that is certainly my fault. If it is something else, I hope the article can be amended.

    September 17, 2016 at 5:25 pm #1179650
    flacnvinyl
    Participant
    This reply has been marked as private.
    September 18, 2016 at 1:29 am #1179906
    Christopher
    Moderator

    Hi there,

    Please click on ‘add new’ to select one of menus, see the attachment.

    Hope that helps.

    September 18, 2016 at 5:22 am #1180045
    flacnvinyl
    Participant
    This reply has been marked as private.
    September 18, 2016 at 5:34 am #1180054
    Christopher
    Moderator

    Hi there,

    Under ‘!ACTIVATE’ tab, please enter one of your emails to activate the plugin, then you should be able to save changes.

    Thanks.

    September 18, 2016 at 1:46 pm #1180352
    flacnvinyl
    Participant

    Ahhh!! Didn’t realize we had to activate it. That should be listed in the tutorial as the very first step!

    September 18, 2016 at 1:52 pm #1180360
    flacnvinyl
    Participant
    This reply has been marked as private.
    September 18, 2016 at 5:44 pm #1180520
    Nico
    Moderator

    Hi There,

    Upon checking your setup both mobile and desktop, I could not be able to see the menu already.

    Let us know if you already fixed it.

    Thanks.

    September 18, 2016 at 7:13 pm #1180567
    flacnvinyl
    Participant

    X menu is somewhat disabled, but still loading in weird ways. I started a new thread to address that issue specifically…

    https://community.theme.co/forums/topic/superfly-mobile-space-above-logo/

    September 18, 2016 at 9:45 pm #1180761
    Nico
    Moderator

    Feel free to ask us again.

    Have answered your new thread already and I believe it is okay already too.

    Thanks.

    October 6, 2016 at 10:57 am #1205226
    flacnvinyl
    Participant
    This reply has been marked as private.
    October 6, 2016 at 12:43 pm #1205436
    Jade
    Moderator

    Hi there,

    You can try to follow the instructions on this page to improve the performance of your site.

    https://community.theme.co/kb/performance/

    Hope this helps.

    October 6, 2016 at 1:01 pm #1205465
    flacnvinyl
    Participant

    It is not a site performance issue. We have very few plugins rolling and we are highly optimized on themeco hosting. The plugin loads AFTER the page has loaded causing a junky loading.

    October 6, 2016 at 4:57 pm #1205804
    Rad
    Moderator

    Hi there,

    I don’t see any loading issue on my end. I also checked it on Pingdom tool and nothing slow.

    The site is loaded in 1 seconds, then another 1.5 seconds for other resources, its’ fast. Though there are ajax requests that take longer, and it’s the admin-ajax request from Cart Cloud plugin. But it shouldn’t be a problem unless SuperFly waits for ajax requests to finish too.

    Still, total of 2.5seconds is really fast for me.

    Thanks!

    December 19, 2016 at 4:57 pm #1298728
    PhilosophersOverTyrants
    Participant

    My x theme is activated and license validated… however, when I go to activate the superfly menu it tells me the same license key is invalid. How do I fix this?

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