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  • October 6, 2016 at 8:41 am #1205067
    franky
    Participant

    Hi Guys,

    I can’t get Superfly to install proper and seem to have that icon / installing error.

    Can you install it for me so it works again (I already tried everything)?

    http://coopworker.com.routing.yourhost.co/

    Grtz,
    Franky

    October 6, 2016 at 8:44 am #1205073
    franky
    Participant
    This reply has been marked as private.
    October 6, 2016 at 11:00 am #1205232
    Rupok
    Member

    Hi Franky,

    It seems you have Superfly installed and activated but you have two different version installed – http://prntscr.com/cqlete

    Can you remove them both and install from X Addons menu to make sure you are using the right version?

    Thanks!

    October 7, 2016 at 10:40 am #1206889
    franky
    Participant

    I now tried (also when all plugins are deactivated) but keep getting the error message..

    I now deleted the plugin.. Maybe you can see if you get it to be installed (with the icon option included)

    October 7, 2016 at 11:18 am #1206941
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Superfly plugin is now activated. You can start using it.

    Thank you.

    October 7, 2016 at 12:05 pm #1207009
    franky
    Participant

    Hi,

    thanks for this. hing is I still don’t see any icon sets.. In another article I read it maybe is a JavaScript error to not be able to have the Superfly icon sets.

    http://prnt.sc/cr13n5

    October 7, 2016 at 10:13 pm #1207629
    Rad
    Moderator

    Hi there,

    Thanks, we’ll look into this and will let you know. Maybe it’s related to other issue that we’re currently checking.

    Thanks!

    October 11, 2016 at 8:19 am #1211393
    franky
    Participant

    Hello,

    Did you find a solution?

    October 11, 2016 at 7:06 pm #1212208
    Friech
    Moderator

    Hi There,

    Please update your x|theme to the latest version to make sure that this is not a compatibility issue.

    Then do a testing for a plugin conflict as I’m seeing a “headers already sent” error when I activate the Superfly. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    October 12, 2016 at 2:45 pm #1213474
    franky
    Participant

    Hello Again,

    I have tried that but without result.. Also without any plugins installed it keeps giving the error message.

    Can you install it for me? I read in other posts you guys could fix this from your side

    October 13, 2016 at 12:19 am #1214137
    Lely
    Moderator

    Hi Franky,

    I did try installing it from Addons and then via FTP with no avail. Icon sets is really missing. But then I did check the Icon files via FTP and it is there. Then we found out that this might be a hosting issue as of the moment. We have forwarded this to our developer for investigation. There’s seems to be a hosting configuration that has conflict with superfly. We’re sorry for the inconvenience this has caused you. Rest assure that we’re on top of this one. Thank you for understanding.

    October 14, 2016 at 10:37 pm #1216973
    franky
    Participant

    Thanks for this so far.

    On my side all is set on the coopworker.com domain (before is only was findable on the temp. address).

    If there is I’m happy to hear the progress of the missing superfly icons.

    Cheers,
    Franky

    October 15, 2016 at 3:30 am #1217142
    Rue Nel
    Moderator

    Hello Franky,

    Our developer is now checking on this issue. Once they find a fix, it will be updated and will roll out an update release. Please bear with us.

    Thank you for your understanding.

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