Hi There,
We can have a superficial look if the issue gets to complicated it would be outside of the scope of our support since Gravity Forms is not among the plugins we support.
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Also provide whatever details you judge that might be useful for us during the process.
Thanks
Joao