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[kellylz]

Hello,
I just went live with my site. I used ServerPress to build the site discretely and then upload it. Everything is fine except the submenu is not working. I’ve tried deactivating all the plugins, deleting and then reinstalling the X theme – I have no idea. Please help.
My site: http://www.kellyrenae.com/
I’m using Renew 7.
Thanks,
Kelly

[kellylz]

I forgot to mention that the submenu works on mobile.

[Nabeel A]

Hi there,

Thanks for writing in! There are errors generating in browser’s console due to invalid script in Appearance > Customize > Custom > Edit Global Javascript please remove it and see if this resolves the issue.

Please note that we don’t need to add <script> tags in Global Javascript because it adds the <script> automatically.

Let us know how this goes!

[kellylz]

I removed all the custom script and the submenu is still not working.
It didn’t seem like script I removed had anything to do with the menu – it said “mailchimp”. I didn’t add it, should I add it back?

[Nico]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[kellylz]

This reply has been marked as private.

[Nabeel A]

Hi again,

Thank you for providing the credentials. Please add the following code in your Customizer via Appearance > Customize > Custom > Edit Global CSS:

.x-navbar {
    overflow-y: visible !important;
}
.x-navbar-fixed-top, .x-navbar-fixed-left, .x-navbar-fixed-right {
    z-index: 1032 !important;
}

Don’t forget to clear your browser’s cache after adding the code. Let us know how this goes!

[kellylz]

Yay! Super YAY!! Thank you, that worked!
– and thank you for such fast responses!

[Joao]

Glad to hear it,

Joao

[Author]

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