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  • October 27, 2016 at 5:00 pm #1233858
    rdiverson
    Participant

    Hey!

    This was a thread we discussed several months ago. Post # 838929.

    75% of the time the sub sub menu’s display properly. But there are other times when it overlaps. I just looked and it was just fine, but when I checked on another browser, on another computer it overlapped.

    Could we get into this again and see if there is a bug?

    Thanks.

    Ryan

    October 27, 2016 at 7:31 pm #1233968
    Jade
    Moderator

    HI Ryan,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    October 29, 2016 at 3:37 pm #1236162
    rdiverson
    Participant

    Oops! My apologies! Forgot!

    http://www.activebacktohealth.com

    October 30, 2016 at 1:07 am #1236385
    Christopher
    Moderator

    Hi there,

    I checked your site on multiple browser and submenu was displaying fine. Please clear cache and check again.

    Thanks.

    November 3, 2016 at 12:22 pm #1242668
    rdiverson
    Participant

    I agree. I see the same thing, but our clients continue to complain about this issue. So much so they want me to re-structure all the menus. For some reason it continues to happen on their end.

    Do they have to keep clearing their cache every time it does happen?

    Thanks for your help!

    Ryan

    November 3, 2016 at 2:10 pm #1242769
    Joao
    Moderator

    Hi Ryan,

    I would recommend your client re-installing the browser, it is possible he/she has some conflicting addon install on chrome or whatever browser she uses.

    Hope that helps

    Joao

    November 3, 2016 at 2:32 pm #1242797
    rdiverson
    Participant

    So I opened up the site and tried it and there were no issues. I stayed on that page for several hours then I tried it again and the problem happened again. I think its a caching issue. Any ideas? (See screenshots)

    Ryan

    November 3, 2016 at 5:01 pm #1242964
    Jade
    Moderator

    Hi Ryan,

    Please try to add this code in the customizer:

    .x-navbar .mobile .sub-menu {
    top: 0 !important;
}

    Hope this helps.

    November 3, 2016 at 5:30 pm #1242988
    rdiverson
    Participant

    I’ll try it! Thanks!

    Ryan

    November 3, 2016 at 9:17 pm #1243249
    Prasant Rai
    Moderator

    You are most welcome. Let us know how it goes.

    Thanks.

    November 3, 2016 at 10:37 pm #1243306
    rdiverson
    Participant

    Unfortunately it didn’t work.

    Ryan

    November 4, 2016 at 12:30 am #1243413
    Rupok
    Member

    Hi Ryan,

    I have checked this again with multiple browsers on my end couldn’t replicate such issue. It could be related to your client’s PC. I can’t find anything that might cause this issue.

    Cheers!

    November 9, 2016 at 1:01 pm #1250477
    rdiverson
    Participant

    Hello,

    It isn’t just on my clients PC, it is also happening from my location as well. If you navigate the website, click one of the nav bar menu’s and then try the sub menu again and it overlaps. I thought it was a cache issue, but man something isn’t working right.

    Thanks for your help.

    Ryan

    November 9, 2016 at 5:56 pm #1250771
    Jade
    Moderator

    Hi Ryan,

    I tried checking your site but I can’t seem to replicate the issue as well. See screencast below.

    Would you mind mentioning what browser are you using?

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