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[Plusconsultants]

I made a static layer but i does not appear. The start on slide .. en end on slide are grey. PLease advise.

Esther

[Rupok]

Hi Esther,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[Plusconsultants]

This reply has been marked as private.

[Lely]

Hello Esther,

I don’t see any grey on the start and end of the slide:http://screencast-o-matic.com/watch/cDXinxjL5D.
Did you figure this out already? Please clarify the issue so we can help you better.

[Plusconsultants]

Dear Lely,

I mean in the back office. I can not activate the static layer because the start on slide .. en end on slide .. has to be filled out but they are grey so not active.

Please see enclosure.

thx,

esther

[Paul R]

Hi Esther,

You need to select your layer first to activate it.

See Video – http://screencast.com/t/c4JI7VkT

Thanks

[Plusconsultants]

Dear Paul,

I still don t get it. When i click the layers, it looks ok now, however the static layer still doesn t show in the slider.

Esther

[Rad]

Hi there,

I think there is something wrong with those two layers, other static layers are working fine. Example, I added a sample button and it works.

Would you mind redoing your static layers as a button? I made a sample 🙂

Thanks!

[Plusconsultants]

Dear Rad,

It works. I also tried a shape again and that worked too. There must have been a ghost in the shape i don t know.

Thanks for your help.

Esther

[Rahul]

Glad to hear it!

Let us know if we could help with anything else.

Thanks for choosing the X-theme!

[Author]

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