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  • February 15, 2017 at 6:03 pm #1372666
    Sebastien M
    Participant

    My server is telling me that my SSL is not working because of a file. I looked inthe forums butr have not found anything. Could it be because of x that my ssl is not working.

    Need help please.

    Thank you

    February 16, 2017 at 1:01 am #1373125
    Rupok
    Member

    Hi there,

    Would you kindly be s more specific on the issue? Which file is causing this? Provide your URL sot hat we can check as well and suggest.

    Meantime you can try resetting your background images from Customizer > Layout and Design > Background Options and upload for both background image and pattern and save. The remove them and re-save and that will eventually reset if you have any background image imported from demo.

    Thanks!

    February 16, 2017 at 10:47 am #1373763
    Sebastien M
    Participant
    This reply has been marked as private.
    February 16, 2017 at 2:32 pm #1374036
    Darshana
    Moderator

    Hi there,

    This is a usual WordPress related issue/behavior, that it will not update some of the media files on your site (images/videos) when you install a SSL in the middle of your site development process.

    As a workaround, what you can do is to re-attach your images, background images and video files to the page and save the changes so that it will update the links with https://.

    Hope that’s clear.

    February 17, 2017 at 7:44 am #1374952
    Sebastien M
    Participant

    What do you mean with re-attach. Im not sure i understand

    Thanks

    February 17, 2017 at 11:00 am #1375260
    Darshana
    Moderator
    This reply has been marked as private.
    February 19, 2017 at 2:18 pm #1377311
    Sebastien M
    Participant

    Tried that and still no little lock on the urls bar

    February 19, 2017 at 10:40 pm #1377676
    Rad
    Moderator
    This reply has been marked as private.
    February 20, 2017 at 8:26 am #1378172
    Sebastien M
    Participant

    Thanks so much you rock…

    It worked!

    February 20, 2017 at 8:54 am #1378213
    Thai
    Moderator

    If you need anything else please let us know.

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