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[kinumedia]

Hello,

I’ve never had this problem before. I’ve installed X theme (version 4.6.4) on WordPress (Version 4.6.1) using GoDaddy’s Managed WordPress on a temporary domain http://0ae.ada.myftpupload.com/ Cornerstone version 1.3.3

I am trying to import the Church extended demo. I’ve tried the troubleshooting steps recommended (increasing memory limit, flush cache) though it won’t let me flush the cache. The standard demos will import, but extended won’t.

Please let me know what other info you need. Thanks!

[kinumedia]

Also my hosting file size limit is 10GB, how large is the church demo import

[Prasant Rai]

Hello There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[kinumedia]

This reply has been marked as private.

[Darshana]

Hi there,

It seems that your issue is specific to GoDaddy Managed WordPress as you can see this recent thread (https://community.theme.co/forums/topic/were-sorry-the-demo-failed-to-finish-importing-13/).

Your disk space is not an issue, also you have cURL library installed on your server running PHP v5.6.27. Can you check with your hosting provider to see whether if there’s any firewall rule blocking the connection. Also they can check your error logs to find any other information.

Let us know how it goes.
Thanks!

[Author]

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