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Archive / something happened to my website and i really dont know!
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  • August 29, 2016 at 12:24 am #1151229
    phozeex
    Participant

    hi, my website is printingofvegas.com and for some reason my website showing alots of codes!
    please help!

    August 29, 2016 at 12:27 am #1151232
    phozeex
    Participant

    hi, my website is printingofvegas.com and for some reason its showing so ugly and with alots of codes! please help!

    August 29, 2016 at 12:38 am #1151238
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Looks like a malware. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    August 29, 2016 at 12:17 pm #1152078
    phozeex
    Participant
    This reply has been marked as private.
    August 29, 2016 at 12:28 pm #1152088
    Joao
    Moderator

    Hi There,

    Upon checking your website it seems to be loading fine on my end.

    Would you mind clearing your browser cache and testing it again?

    Also please let us know what browser you used while experiencing the issue.

    Thanks

    Joao

    August 29, 2016 at 12:30 pm #1152089
    phozeex
    Participant
    This reply has been marked as private.
    August 29, 2016 at 12:44 pm #1152107
    Joao
    Moderator

    Hi There,

    I just tested on My Phone as well as on Chrome and Firefox Desktop and seems to be loading fine.

    Did you try do clean your browsers and checked again?

    Let us know,

    Thanks

    Joao

    August 29, 2016 at 1:19 pm #1152153
    phozeex
    Participant

    just realized when i have www. begining of my domian name, my website is not loading!! but when i have printingofvegas.com its loading! any idea what is going on?
    i am trying to make this website perfect and than i am going to buy 5 more licence! and use it on my other 4 domian names!

    August 29, 2016 at 4:33 pm #1152424
    Jade
    Moderator

    Hi there,

    Another support here. I have checked your website and load it up with and without www and it seems to be working fine on my end. See screencast below.

    Also, the issue about the website not being accessible when you access it with www is not a theme issue but a DNS issue. Some DNS settings might have been recently changed on the time you were trying to load your website and the changes did not propagated yet which cause it to not load.

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