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Hi!
Im having issues with compatibility i think. I have just updated to x 4.6 and i actually dont know if this issue is new or old. i will post exact problems in reply for privacy.
Hi There,
Would mind adding this in your wp-config.php located at the root directory of your site.
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );You can add it before the line
/* That’s all, stop editing! Happy blogging. */
Let us know how it goes.
Also make sure to have WordPress and X updated to the latest versions.
Thanks
Hello There,
To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
Hello There,
Thanks for providing the information. I have checked your site and it seems that there is a JS error on the page. This could be coming from a plugin. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
To better assist you with this issue, Would you mind providing us the ftp login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
To do this, you can make a post with the following info:
– FTP Hostname
– FTP Username
– FTP PasswordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you.
Hey Rad,
I want to thank you for your help! I would just simply not be able to maintain the high quality website that we have without the support of the team behind x-theme. You are all just amazing and super-friendly and helpful.
A million thanks to you!
/Alex
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