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  • #1183481
    Michelle T
    Participant

    I get the results of the attached screen when I go to activate it. Can’t find a way to get it to work. Please help!

    #1183535
    Joao
    Moderator

    Hi There,

    You can ignore this message, you cannot activate it unless you purchase it separately.

    The non-activated version that comes bundled with X offers all he same functionalities as the purchased activate version.

    The only difference is that the activated version will give you access to a few premium templates they offer, but you can still download some really cool templates from the link below or create it yourself with full functionalities without activating this plugins.

    https://revolution.themepunch.com/free-slider-exchange/

    Hope it helps,

    Joao

    #1183540
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Are you using the Revolution Slider that comes with X theme? To activate the slider all you need to do is to navigate to Dashboard > Plugins > Revolution Slider and activate it. You don’t need to activate the Premium Support and Live Updates, since the plugin comes with X, you’ll get the plugin updates via X theme.

    Hope this helps!

    #1183578
    Michelle T
    Participant

    The problem is after I have activated it and then I click on it in the sidebar it brings up that screen and I can’t create anything. Something weird is happening. All of the demo content I brought it shows that it is not working either and it is causing me a lot of problems in my development of my site. I’ve had experience with this plugin in before and so this is not a normal situation.

    #1183640
    Joao
    Moderator

    Hi There,

    Your plugin is activated but not validated as I described before,

    Since you you believe you are facing some issues, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    #1183671
    Michelle T
    Participant

    Got it resolved. Thanks!

    #1183811
    Jade
    Moderator

    Glad to hear that, Michelle.

    Cheers!

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