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  • October 24, 2016 at 12:09 pm #1228605
    Jack D
    Participant

    I have updated the plugin to 5.301 and the problem with Revolution and slider disappears. I have cleared cache but this did not work. I have reverted to a backup yet again. This is a serious problem with Revolution Slider

    October 24, 2016 at 12:40 pm #1228643
    Prasant Rai
    Moderator

    Hello Jack,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 25, 2016 at 2:26 am #1229430
    Jack D
    Participant

    I have reverted to a backup so I am now using the previous Rev Slider which has no problem. I have noticed that many people are having a problem with the update.

    October 25, 2016 at 4:17 am #1229533
    Christian
    Moderator

    Hey Jack,

    Have you tested for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    October 25, 2016 at 6:20 am #1229651
    cndrk
    Participant

    following 🙁

    October 25, 2016 at 6:57 am #1229700
    Christopher
    Moderator

    Hi there,

    Please update Revslider to v5.3.0.1, clear cache and check slider functionality.

    Hope it helps.

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