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  • June 16, 2016 at 4:55 pm #1045948
    ryaneford
    Participant

    Hello,

    I have been dealing with an issue that when I activate Slider Revolution, it strips the CSS from my dashboard completely.

    I’ve done numerous tests and it only happens when I activate Slider Revolution!

    Any ideas!?

    June 16, 2016 at 9:16 pm #1046351
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    And please clarify how can we replicate the issue.

    Thanks.

    June 17, 2016 at 10:10 pm #1047942
    ryaneford
    Participant
    This reply has been marked as private.
    June 18, 2016 at 12:31 am #1048073
    Rue Nel
    Moderator

    Hello There,

    Thank you for providing the detailed information. I have activated Slider revolution and I could not replicate the issue. This is what I am seeing in your dashboard and your homepage:
    http://prntscr.com/bhtcae
    http://prntscr.com/bhtcd2
    http://prntscr.com/bhtciq
    http://prntscr.com/bhtcpj
    http://prntscr.com/bhtcvo

    What you might have experience maybe just a caching issue. Please clear your browser’s cache or use Chrome’s incognito mode or private browsing mode.

    Please let us know how it goes.

    June 20, 2016 at 12:37 pm #1051033
    ryaneford
    Participant

    Thanks for checking that out. It happens on two of my machines. and happens when I even clear caches and switch browsers too.

    I’m going to chalk it to my host or my ISP at this point because even i’m having a hard time reproducing it!

    June 20, 2016 at 1:14 pm #1051112
    Joao
    Moderator

    Hi Ryan,

    Reach us if you need help with anything.

    Joao

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