Navigation
Archive / Slider Revolution stopped working
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • November 1, 2016 at 1:07 pm #1239503
    acritch
    Participant

    I have been working on my site all day (using X Integrity stack). I noticed I had a couple upgrades for my plugins so I went ahead and installed them. One of those upgrades was to Slider Revolution (I have a license for it, purchased before I wised up and got X). After the upgrade all my sliders stopped working. I tried to de-activate the plugin and re-activate it, but that didn’t change anything.

    I don’t want to have to delete the entire plugin since I have a lot of sliders built. Any idea of troubleshooting to fix this? I am not sure if it is a Slider Rev issue or a compatibility issue with it’s latest version and X’s latest version. I will post credentials in a private reply.

    November 1, 2016 at 1:07 pm #1239507
    acritch
    Participant
    This reply has been marked as private.
    November 1, 2016 at 1:27 pm #1239546
    Joao
    Moderator

    Hi There,

    There is a known bug that Themepunch is working on but unfortunely we cannot provide and ETA to be fixed.

    On the meanwhile I reccomend you downgrading your Revolution Slider Plugin.

    To do that download it from the link below, access your site via ftp and go to wp-content/plugins/ and replace the folder RevSlider with the one inside the zip file.

    https://www.dropbox.com/s/5poy9ywysds1tfr/revslider%20%281%29.zip?dl=0

    When a new update come up you can try to upgrade it again.

    You won´t lose any of your sliders because all the data is stored at the database.

    Hope that helps

    Joao

    November 1, 2016 at 1:55 pm #1239602
    acritch
    Participant

    Phew! I thought it was something I did to mess it up. Reassuring (kind of?) that it is a known issue and they are hopefully working on a fix. I did what you said and replaced the folder in my FTP and I am back up and running!

    Thanks for the quick reply!!

    November 1, 2016 at 2:03 pm #1239624
    Rahul
    Moderator

    Glad it worked for you.

    If you have anything further to ask, let us know. We’d be happy to assist you with it.

    Thank you.

    January 13, 2017 at 10:40 am #1328926
    acritch
    Participant

    Do you guys know if the issue with slider revolution and x has been resolved with the latest slider rev release? I’d like to take advantage of their cool templates (purchased it separately prior) and can’t because of version inconsistencies.

    January 13, 2017 at 1:35 pm #1329107
    Joao
    Moderator

    Hi There,

    There has no reports lately, I would reccomend you backing up your website and trying the update.

    Thanks

    Joao

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1239503 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>