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[tashitendrel]

Hello,

the website is: wildlotusart.com
As you will see the cover page image from Slider Revolution dissapeared after I updated the plugin today… (to version 5.3.0) Everything on that page is set as before, slider is assigned, just doesnt show up…

[Rue Nel]

Hi There,

Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

[kaizan]

This reply has been marked as private.

[Christopher]

Hi there,

Upon checking your site, slider was displaying fine. Please see the attachment.

Thanks.

[kaizan]

Ok but why isn’t showing for me?? What should I do to make the slider show for me?

[president75]

Even I and many others have the same problem.

We do not see anything and the Support sees everything.

But what happened to RS !?

🙁

[Rad]

@kaizan, please provide a screenshot of what you’re getting from browser developer’s console. It’s working too on my end, not sure why it’s not working on your end. And please try private browser feature while testing it.

@president75, would you mind providing your site’s URL? I don’t have any issues on my end after updating my RS.

Thanks!

[Steve J]

https://competeacademy.com/mavs-performance-institute/

Not working. Have tried everything (flushed cache, deactivated plugins, reinstalled).

[Rue Nel]

Hello Steve,

Thanks for updating this thread! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Steve J]

This reply has been marked as private.

[Rue Nel]

Hello Steve,

Thanks for providing the information. I have done some inspection and found out that the images of your sliders does not exist. It has the url of your staging site. Please see it here: http://prntscr.com/cy5hd6

You must edit your slider and make sure that the image path is correct. Perhaps a search and replace would help. Please search for https://833.cb6.myftpupload.com/wp-content/ and replace it with https://competeacademy.com/wp-content/

Hope this helps.

[isearchlocal]

major issues here.
same happened to 2 of my sites.

could only get the slider working again when i disabled w3 total cache?!

http://flightcompensationdirect.com/
http://immigrationsolicitors4uk.co.uk/

[Paul R]

Hi,

Can you confirm that you have you tried clearing the cache of your plugin.

http://www.inmotionhosting.com/support/edu/wordpress/recommended-wordpress-plugins/clearing-cache-in-wordpress

If it didn’t help, kindly open a new topic and provide us your wordpress admin login in private reply.

Thanks

[kaizan]

@Rad

I have attached the screenshot as you requested. I tried this in private browser mode and the problem persists.

1) I cleared the browser cache
2) I flushed the cache through GoDaddy
3) I deactivated all third party plugins
4) I tweaked my sliders and saved them again

Still my sliders aren’t showing!

This problem has persisted for days now! How do we solve this?? Why is it taking so long to fix?!?!

[Joao]

Hi kaizan,

I just answered in another thread.

Lets concentrate on just one thread please.

Your slider is working fine on my end, please provide the information requested on the other thread.

Thanks

Joao

[Author]

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