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[MyVideoPower]

I just recently ran into some issues with the Slider Revolution plugin. Everything on this slider used to perform just fine but just two days ago I noticed that it was acting weird.

What’s happening is that the slides are starting to run overtop of each other and aren’t playing all the way through. For example: it will play slide 1, slide 2, slide 3, and then play slide 1 over top of slide 3 instead of going to slides 4 and 5.

I’ve attached a screenshot so that you can see what it looks like.

I’ve tried going through all of the suggested Problem Handlings that ThemePunch suggests here: https://www.themepunch.com/revslider-doc/problem-handlings/ and the only thing that seems to keep the slides from doing this is turning on debug mode on the front end.

The page is http://videopower.org/lab

I’ll include my WP login credentials below…

[MyVideoPower]

Oh…actually I just am seeing that slider revolution is aware of some issues. I just updated to Version 5.3.0.2 today and that still hasn’t fixed my problem. Should I just be patient or is this a different issue?

[Nico]

Hi There,

Thanks for writing in.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[ludashea]

I am having the same issue. When you now click through the various slides, prior slides remain instead of fading out. It creates one layer upon another and begins to look cluttered. This didn’t used to happen. Can someone please help?

[Joao]

Hi @ludashea,

As we did not solve the question of other customer would you mind opening a new thread explaning your situation and on a second private reply post your admin credentials?

This way we assure everybody gets the right attention,

Thanks for understanding,

Joao

[MyVideoPower]

This reply has been marked as private.

[Christian]

Hey there,

Your slider works fine on my end (see attachment). Please clear your browser history and check again. If it still doesn’t work on your end, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Also try the solutions suggested in https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

Thanks.

[MyVideoPower]

Hey Christian,

I just want to make sure you gave it a chance to play through for a bit. Usually it doesn’t start messing up until it’s played through the slides once or twice. I’ve cleared my cache and looked at it, opened it in an incognito browser/different browser, and had other people look at it on different computers and I’ve seen the issue every time.

[Rad]

Hi there,

This looks like a bug, I can reproduce this on my installation too. I’ll forward this for further checking.

Thanks!

[MyVideoPower]

Thanks for looking again. I thought it seemed a little buggy.

So is there anything I can do now or am I just playing the waiting game?

[Rue Nel]

Hello There,

We have reported this to our developers for further investigation. Once they have it fixed, it will be updated and we will be rolling out an new update release. Please bear with us.

Thank you for your understanding.

[MyVideoPower]

I just updated my Slider Revolution plugin with the latest update and it seems to have fixed the issue

[Friech]

Glad to hear that, feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

Cheers!

[Author]

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