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  • October 16, 2016 at 3:11 pm #1218465
    sycrampton
    Participant

    Hi,

    I am using the extended demo wedding theme and decided to delete the pre-installed slider header (to replace with another) and this seems to have stopped it working completely. I’ve tried re-installing within wordpress and via FTP but with no avail. Even inserting a new blank slider still shows the same error message. All site content has disappeared with ‘Record not found’ but when i deactivate the slider, all site content reappears. Any ideas?

    The site is… http://www.mrandmrsc2b.co.uk

    Thank you! Sy

    October 16, 2016 at 7:13 pm #1218621
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    October 17, 2016 at 8:52 am #1219344
    sycrampton
    Participant
    This reply has been marked as private.
    October 17, 2016 at 9:47 am #1219399
    Joao
    Moderator

    Hi There,

    Selected and deselected again your slider below masthead and now the problem seems to be gone.

    Let us know if you need further help.

    I would also reccomend you adding this in your wp-config.php located at the root directory of your site.

    
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Here you have a video tutorial in any case:

    Let us know how it goes.

    Thanks

    Joao

    October 18, 2016 at 7:43 am #1220743
    sycrampton
    Participant

    Thank you but why is it not visible on the site if activated? I have a basic slider there but nothing appears on the live site? And thank you for the advise, I’ll shall implement that 🙂

    Sy

    October 18, 2016 at 8:28 am #1220801
    Joao
    Moderator

    Hi There,

    You need to click : Edit Page on your Top Admin Bar > Scroll down until you find > Slider Below Masthead > Select the slider you have created > Save.

    Hope that helps

    Joao

    October 19, 2016 at 7:03 am #1222150
    sycrampton
    Participant

    Perfect. Thank you for your help 🙂

    Sy

    October 19, 2016 at 7:09 am #1222163
    sycrampton
    Participant

    Also, I have added the code into the wp-config as you recommended. Can you advise what this does/will do to help the site? Just out of interest.

    Thank you, Sy

    October 19, 2016 at 8:57 am #1222287
    Joao
    Moderator

    Hi There,

    Yes it does help the overall performance of your website, it is the first thing I do whenever I build a website with WordPress.

    Hope that helps

    Joao

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