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  • August 19, 2016 at 10:27 pm #1139126
    Eyeappealdesign
    Participant

    I’m trying to install revolution slider and when i do … i get this message. “Destination folder already exists.”
    how do i fix this?

    August 19, 2016 at 10:41 pm #1139136
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    August 20, 2016 at 1:23 pm #1139625
    Eyeappealdesign
    Participant
    This reply has been marked as private.
    August 20, 2016 at 9:34 pm #1139941
    Eyeappealdesign
    Participant
    This reply has been marked as private.
    August 21, 2016 at 1:26 am #1140075
    Christopher
    Moderator

    Hi there,

    I couldn’t find your site directory.
    Please connect to FTP and remove revslider folder from wp-content/plugins.
    Next try to install it again.

    Hope it helps.

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