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  • September 1, 2016 at 6:41 am #1156706
    LikeLee
    Participant

    Hey I tried my first try creating a video slide,
    Through the Cornerstone system I went to settings and Slider settings above and tried to input my video slider.
    the whole website crashed, text on screen is ‘Record not found’.
    If I disable Slider Revolution site comes back up.

    http://www.likelee.co
    wordpress 4.6
    X 4.6.1
    in Corner view it displays red error saying uh oh problem with the display we have to switch to skeleton mode.

    I tried deleting Slider Revolution and installing again but it wont work.
    any Help?
    Thanks!

    September 1, 2016 at 7:01 am #1156727
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    September 1, 2016 at 8:36 am #1156836
    LikeLee
    Participant
    This reply has been marked as private.
    September 1, 2016 at 8:42 am #1156850
    Joao
    Moderator

    Hi There,

    The Information is a bit confusing.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Also please point which page you have applied Slider Revolution.

    Thanks

    Joao

    September 1, 2016 at 8:54 am #1156864
    LikeLee
    Participant
    This reply has been marked as private.
    September 1, 2016 at 9:47 am #1156931
    Joao
    Moderator

    Hi There,

    I have fixed for you,

    You had select A Slider Above Masthead that did not exist any longer.

    Please let us know if you need further help,

    Thanks

    Joao

    September 1, 2016 at 9:51 am #1156945
    LikeLee
    Participant

    what do you mean doesnt exist,
    how can I create a slide for the top of my page?
    Thanks!

    September 1, 2016 at 10:54 am #1157044
    Joao
    Moderator

    Hi There,

    First of all you need to go to Slider Revolution and create an Slider.

    Once you have created, on your home page, click edit page on your WordPress Top Admin Bar.

    Once you are on the backend of your home page (or any page) scroll down until you find the option, Slider above Masthead.

    Select the slider you have created and save it.

    Hope that helps,

    If you face any problems during the process please let us know,

    if you are not familiar with Slider Revolution I reccomend you watching some video tutorials on youtube.

    Thanks

    Joao

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