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  • November 10, 2016 at 5:28 pm #1252408
    4roksy
    Participant

    Hi.

    Can you help me please solve problem with revolution slider.

    1.I created new full screen slider (Pic1)
    2.I set image (dimension 1920×1080) for main background slider (pic 2)
    3.I want to cover the entire slider with .png image with hole on it (same size 1920×1080 pic 3)

    The problem is that the second png cover image is never exactly on the first slider image. I want to make slider in the background of the png image with hole.

    Is it posible?

    Thx.

    Rok

    November 11, 2016 at 12:10 am #1252857
    Lely
    Moderator

    Hi Rok,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Revslider with issue
    – Screenshot of what you want to achieve

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 11, 2016 at 12:31 pm #1253613
    4roksy
    Participant
    This reply has been marked as private.
    November 11, 2016 at 7:41 pm #1254048
    Rad
    Moderator

    Hi there,

    Please provide the login credentials for the popup authentication too.

    Thanks!

    November 12, 2016 at 3:52 am #1254282
    4roksy
    Participant

    Hi.

    Sorry I don’t now what do you mean.

    Rok.

    November 12, 2016 at 4:34 am #1254286
    Christopher
    Moderator

    Hi there,

    Please see the attachment.

    Thanks.

    November 12, 2016 at 4:51 am #1254298
    4roksy
    Participant
    This reply has been marked as private.
    November 12, 2016 at 4:55 am #1254299
    Christopher
    Moderator

    Hi there,

    Provided authentication credentials didn’t work, please check.

    Thanks.

    November 12, 2016 at 5:06 am #1254302
    4roksy
    Participant
    This reply has been marked as private.
    November 12, 2016 at 5:15 am #1254309
    Christopher
    Moderator

    Hi there,

    I’m sorry, I still get popup authentication box. Please see the attachment.

    Thanks.

    November 12, 2016 at 5:20 am #1254315
    4roksy
    Participant

    Hi Christopher.

    I do not understand where is the problem. Can you help me please.
    Is the problem in WP CMS
    or in Hosting.

    Thx

    Rok

    November 12, 2016 at 5:42 am #1254332
    Christopher
    Moderator

    Please disable all third party plugins and if it still requires authentication credentials, please contact your host provider.

    Thanks.

    November 12, 2016 at 5:48 am #1254337
    4roksy
    Participant

    Hi

    I switched off plugins. Can you try please.

    Thx
    Rok

    November 12, 2016 at 7:21 am #1254361
    Rad
    Moderator

    Hi there,

    Your site requires two logins, the pop authentication, and admin login. Please login to other device and you’ll see the popup. Or please contact your hosting provider and provide the screenshot we gave 🙂

    Thanks!

    November 12, 2016 at 8:00 am #1254397
    4roksy
    Participant

    Hi Rad.

    I try login from two devices and also from phone with mobile internet network and everything works OK. I really don’t now what’s happening.

    Thanks

    Rok

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