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  • October 3, 2016 at 2:26 pm #1200891
    jared d
    Participant

    on microsoft edge the revolutions slider images are not showing?

    danfordgolfinstruction.com

    October 3, 2016 at 2:33 pm #1200915
    Prasant Rai
    Moderator

    Hello Jared,

    Thanks for writing in!

    In my test slider is working fine in Microsoft Edge browser (please see screenshot). Would you mind confirming again?

    http://prntscr.com/cpfgk9

    Thanks.

    October 3, 2016 at 2:39 pm #1200933
    jared d
    Participant

    i see that, strange i cleared my history and everything and i still get the same?

    October 3, 2016 at 2:41 pm #1200937
    jared d
    Participant

    do you see all the slides, i noticed that on crome i only see the first 3 slides and the final slide picture never shows up?

    October 3, 2016 at 5:28 pm #1201118
    Jade
    Moderator

    Hi Jared,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 3, 2016 at 9:08 pm #1201403
    jared d
    Participant
    This reply has been marked as private.
    October 4, 2016 at 4:56 am #1201731
    Christian
    Moderator

    Hey Jared,

    I’ve also checked in Microsoft Edge and your slider is showing fine like in Chrome. Would you mind going to http://supportally.com/ using the computer with issue and copy the details so we know what system you’re using so we could see if we can replicate it and the issue?

    Thanks.

    October 4, 2016 at 12:03 pm #1202247
    jared d
    Participant

    Chrome 53.0.2785.116, the entire home page is all made up of slider images. The main, the small picture and the large golfer all show up fine, but the 4th slide image doesn’t? that is what strange? It works on the customizer but not on my screen.

    October 4, 2016 at 5:37 pm #1202597
    Jade
    Moderator

    Hi Jared,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    October 4, 2016 at 11:56 pm #1202966
    jared d
    Participant

    I tried that and nothing happened? Plus why would all the other slider work but not the last one?

    October 5, 2016 at 3:59 am #1203116
    Paul R
    Moderator

    Hi,

    It was the BJ Lazy Load plugin that was causing the issue.

    I tried deactivating it and your slider shows up.

    Kindly check on your end.

    Home

    Thanks

    October 6, 2016 at 9:00 pm #1206164
    jared d
    Participant

    thanks!

    October 6, 2016 at 10:22 pm #1206252
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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