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  • #1007464
    wnhorne246
    Participant

    No, I’ve now tested this issue on 5 different iPads. An iPad mini 4, 3 iPad Air 2s and 1 iPad Pro 9.7. I work in IT and have access to many of these devices. This is for sure an issue with the browser not seeing the resolution in landscape as a mobile device.

    There has to be a work around?

    #1007560
    wnhorne246
    Participant

    I just tested this issue on an older iPad 2 and found the same issue. For the life of me, I can’t understand how this worked in landscape on your device! Did you try and “start” the video in landscape position? No iPad old and new works for me! This is very frustrating.

    #1007563
    Rupok
    Member

    Hi there,

    As I can’t see this on my end so not sure about this. You can try recreating the section on a different page and test again.

    Thanks

    #1007588
    wnhorne246
    Participant

    Have you tried this on a different device yourself before having me do this on another page? Seems a bit extreme that I have now tested this on 6 different devices with the same results.

    #1007592
    wnhorne246
    Participant

    So you’re saying with your iPad in landscape mode, you’re able to start the video without issue?

    #1007684
    wnhorne246
    Participant

    Eureka! I fixed it on my end by using the CSS that Friech suggested for hiding layers using the mobile-hidden attribute. Now the custom controls are just for desktop and laptop, which is fine. Mobile just gets the standard YouTube start button for mobile.

    Thanks everyone. Still not sure how Rupok’s iPad worked before this was fixed. Hold on to that iPad my friend! It’s special!

    #1007798
    Jade
    Moderator

    Glad to hear it’s now sorted out. Cheers! 🙂

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