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August 19, 2016 at 5:48 am #1138170
tiagosgdParticipantHi.
Because I changed folder, that’s why we see that error. I think that I corrected it.
But the movie still loads 2 times…August 19, 2016 at 8:54 am #1138290
JoaoModeratorHi There,
Your video seems to be loading fine on my end.
Do you mind to clarify.
Thanks
Joao
August 19, 2016 at 10:55 am #1138423
tiagosgdParticipantHi
Here you can see what happens: https://www.dropbox.com/s/bztggvpb28id5uh/20160819_164510.mp4?dl=0
Thank youAugust 19, 2016 at 5:28 pm #1138791
FriechModeratorHi Tiago,
After reviewing the information you provided above, please try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Let us know how it goes.
Cheers!
September 8, 2016 at 8:38 am #1166390
tiagosgdParticipantHi.
I think everything is ok, now.
Thank you
TiagoSeptember 8, 2016 at 11:49 am #1166658
JoaoModeratorThanks for letting us know Tiago,
Please contact us if you need help with anything else.
Joao
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