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Just updated my site with X theme and Cornerstone and all layouts and images are gone. My site is unusable!
It looks like a new site I would start building with just a few menus.. I am a bit worried…
I was using a child theme following your recommendations not to have problems while ago and I am wondering if something needs to be done…
Can you have a quickly look to guide me?
Here attached what it looks like now ;-((Hi there,
Thanks for writing in! After performing update, you need to clear your cache. Your site seems fine – http://prntscr.com/cxyr3i
Just clear cache and check again.
Cheers!
Thank you for your feedback Rupok and while I am glad you seem to see it fine on your site, after clearing caches on my web Browsers (safari, Firefox and Chrome), here is what I see … some improvement but still not fully OK, specially the slider image show a blank window…
See attached
Hello There,
Thanks for the updates! As of this time, I am seeing this in your website: http://prntscr.com/cy41n2
After further investigation, I found out that you are using CloudFlare. I would highly suggest that after every updates (whether theme or plugin updates), you need to login to your CloudFlare account and must clear your site cache so that the code from the latest release/changes is always in use. This will help you to avoid any potential errors.Hope this explains it.
Hi Rue Nel,
I am checking now, a few hours after the update and all seems OK.
I always clear caches to see results but this time I don’t know what happened as I remain in a mixed situation.It looks like cleaning the caches took some time, that is my only explanation so far as I haven’t changed anything since a few hours back to the problem I experienced.
Anyway, thank you for your support and I am glad all seem to be OK (will spend some time to go around and check details).
Have a nice day, Pierre
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