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When building a site for a client, who has a secure server, I had to drop X theme in via FTP because of their WordPress install having the “upload_max_filesize” error when trying to do it through the dashboard. Now that I did that, the site is down.
How do I fix this?
The site is there now, but it’s a blank WordPress starter site and I can’t get to the wp-admin page.
Hello There,
Thanks for the updates! A white or blank screen usually means there is a fatal PHP error. Can you please enable WP_DEBUG mode? You can do this by opening
wp-config.phpand adding
define( 'WP_DEBUG' , true );just above/* That's all, stop editing! Happy blogging. */For example:define('WP_DEBUG', true); /* That's all, stop editing! Happy blogging. */When you revisit the page with the white screen, you should have some error output describing the issue in more detail.
Please let us know how it goes.
I’m having problems accessing the file, as the unpredictability of the issue is the biggest challenge. I’ll be able to log into wp-admin to get to the dashboard, but sometimes I won’t. Sometimes when I get in there, I can click a link or two, and sometimes I can’t. Is there any other way to look at this?
Glad you’ve sorted it out.
If you have anything further to ask, let us know. We’d be happy to assist you with everything.
Thanks for using the X-theme!
Here’s the error report:
Fatal error: Allowed memory size of 52428800 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/watervest.org/wp-admin/includes/deprecated.php on line 1205
How do we fix that?
Hi Joshua,
You can try adding this in your wp-config.php located at the root directory of your site.
define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );You can add it before the line
/* That’s all, stop editing! Happy blogging. */
In case this will not solve it, kindly get in touch with your hosting provider and ask them to increase your PHP memory limit.
Hope that helps.
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