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  • December 2, 2016 at 11:11 am #1278950
    marcooos
    Participant

    Hi guys & girls,

    My sidebars have disappeared and I can’t seem to get them back, please help!

    December 2, 2016 at 11:13 am #1278953
    marcooos
    Participant
    This reply has been marked as private.
    December 2, 2016 at 3:53 pm #1279238
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Can you confirm that you are fully updated? (Theme and Plugins)

    You can find the latest version numbers here: (https://community.theme.co/kb/version-compatibility/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Let us know how it goes.

    Cheers!

    December 3, 2016 at 3:03 am #1279690
    marcooos
    Participant

    I can confirm that everything is up to date, yes.

    December 3, 2016 at 3:26 am #1279700
    Christopher
    Moderator

    Hi there,

    Please check the box ‘Aquariums’ under all taxonomies box, see the attachment.

    Hope it helps.

    December 3, 2016 at 10:35 am #1279870
    marcooos
    Participant

    Hi, it is ticked, the sidebar is not showing.

    December 3, 2016 at 8:06 pm #1280193
    Rue Nel
    Moderator

    Hello There,

    It seems that the sidebar isn’t displaying after all. No matter I try to set in the customizer or modifying the content layout in your child theme’s functions.php file and still nothing displays. Did you have any modifications to the sidebar.php file in your chidl theme? Would you mind providing us the ftp login credentials so we can take a closer look at your child theme files?

    To do this, you can make a post with the following info:
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    December 4, 2016 at 5:54 am #1280407
    marcooos
    Participant
    This reply has been marked as private.
    December 4, 2016 at 6:14 am #1280411
    Christopher
    Moderator

    Hi there,

    You have two ‘Aquariums’ taxonomies, one as post category and one as product category. Please rename one of them as this may has caused conflict. Also assign one sidebar to each taxonomy.
    If the issue persists, try to activate parent theme and check your site again.

    Hope it helps.

    December 4, 2016 at 10:49 am #1280575
    marcooos
    Participant

    Hi Christopher,

    The issue occurs on every category, not just ‘Aquariums’.

    The issue still occurs when the parent theme is active.

    December 4, 2016 at 4:22 pm #1280749
    Rad
    Moderator

    Hi there,

    Please check, sidebar is now displaying. You have custom wp-sidebar.php on your child theme which only targets the single posts.

    Thanks!

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