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[vpnpick]

Hi,

I tested the X theme offline using WAMP and tested all features to see if I could move to this design.

I later did it live on my website. I made sure that Site Content Layout is set to have Content left, Sidebar Right.

I can see the sidebar section space reserved, but none of the widgets show up.

Additionally, after activating theme, Under “Theme Options” I still see my old theme.

I followed up by deleting my old theme but nothing changed.

The only other additional step I made was to create custom post type to bring back the custom posts from the old theme.

Please advise what other information you need to help as my site is not operating as needed.

Thanks,

[vpnpick]

Update: It seems the problem stemmed from browser cache, although something still seems warped with the install.

Even after ensuring no folder existed for the old theme previously used in the directory through FTP, Theme Options still loads the old theme’s interface. WordPress is also missing icons for Theme Options and it should have a pin icon for the custom post type on the side menu bar. No big deal, but Im afraid these little bugs could hide something more important.

[Rue Nel]

Hello There,

Thanks for writing in! Can you confirm that you are fully updated? (Theme and Plugins)

Our latest versions are:
X Theme: 4.6.2
Cornerstone: 1.3.2

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.

To assist you better with this issue, would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password (only if necessary)

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[vpnpick]

This reply has been marked as private.

[Christopher]

Hi there,

#1 I tried following code in parent theme and it worked fine:

h2.entry-title a {
    color: red;
}

See the attachment.

#2 Please provide us with FTP credentials.

Thanks.

[vpnpick]

This reply has been marked as private.

[Christopher]

Hi there,

#1 Please share your code.

#2 I couldn’t find any issues in your child theme. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope it helps.

[vpnpick]

This reply has been marked as private.

[vpnpick]

Sorry forgot to mention, I also disabled all plugins one by one, same error page each time.

[Christopher]

Hi there,

Upon checking your parent theme I see you’ve added custom functions under /public_html/wp-content/themes/x/functions.php which is completely wrong. Functions should be added under /public_html/wp-content/themes/X_CHILD/functions.php unless they cause issues.

So please remove functions from mentioned file or move them to child theme’s functions.php file.
Parent theme’s functions.php file should be like this :

<?php

// =============================================================================
// FUNCTIONS.PHP
// -----------------------------------------------------------------------------
// Theme functions for X.
// =============================================================================

// =============================================================================
// TABLE OF CONTENTS
// -----------------------------------------------------------------------------
//   01. Set Paths
//   02. Require Files
// =============================================================================

// Set Paths
// =============================================================================

$func_path = 'framework/functions';
$glob_path = 'framework/functions/global';
$admn_path = 'framework/functions/global/admin';
$eque_path = 'framework/functions/global/enqueue';
$plgn_path = 'framework/functions/global/plugins';

// Require Files
// =============================================================================

//
// Debugging, conditionals, helpers, and stack data.
//

require_once( $glob_path . '/debug.php' );
require_once( $glob_path . '/conditionals.php' );
require_once( $glob_path . '/helper.php' );
require_once( $glob_path . '/stack-data.php' );
require_once( $glob_path . '/tco-setup.php' );

//
// Admin.
//

require_once( $admn_path . '/thumbnails/setup.php' );
require_once( $admn_path . '/setup.php' );
require_once( $admn_path . '/migration.php' );
require_once( $admn_path . '/meta/setup.php' );
require_once( $admn_path . '/sidebars.php' );
require_once( $admn_path . '/widgets.php' );
require_once( $admn_path . '/custom-post-types.php' );
require_once( $admn_path . '/customizer/setup.php' );
require_once( $admn_path . '/addons/setup.php' );

//
// Enqueue styles and scripts.
//

require_once( $eque_path . '/styles.php' );
require_once( $eque_path . '/scripts.php' );

//
// Global functions.
//

require_once( $glob_path . '/meta.php' );
require_once( $glob_path . '/featured.php' );
require_once( $glob_path . '/pagination.php' );
require_once( $glob_path . '/navbar.php' );
require_once( $glob_path . '/breadcrumbs.php' );
require_once( $glob_path . '/classes.php' );
require_once( $glob_path . '/portfolio.php' );
require_once( $glob_path . '/social.php' );
require_once( $glob_path . '/content.php' );
require_once( $glob_path . '/remove.php' );

//
// Stack specific functions.
//

require_once( $func_path . '/integrity.php' );
require_once( $func_path . '/renew.php' );
require_once( $func_path . '/icon.php' );
require_once( $func_path . '/ethos.php' );

//
// Integrated plugins.
//

require_once( $plgn_path . '/cornerstone.php' );

if ( X_BBPRESS_IS_ACTIVE ) {
  require_once( $plgn_path . '/bbpress.php' );
}

if ( X_BUDDYPRESS_IS_ACTIVE ) {
  require_once( $plgn_path . '/buddypress.php' );
}

if ( X_CONVERTPLUG_IS_ACTIVE ) {
  require_once( $plgn_path . '/convertplug.php' );
}

if ( X_ENVIRA_GALLERY_IS_ACTIVE ) {
  require_once( $plgn_path . '/envira-gallery.php' );
}

if ( X_ESSENTIAL_GRID_IS_ACTIVE ) {
  require_once( $plgn_path . '/essential-grid.php' );
}

if ( X_LAYERSLIDER_IS_ACTIVE ) {
  require_once( $plgn_path . '/layerslider.php' );
}

if ( X_REVOLUTION_SLIDER_IS_ACTIVE ) {
  require_once( $plgn_path . '/revolution-slider.php' );
}

if ( X_SOLILOQUY_IS_ACTIVE ) {
  require_once( $plgn_path . '/soliloquy.php' );
}

if ( X_VISUAL_COMOPSER_IS_ACTIVE ) {
  require_once( $plgn_path . '/visual-composer.php' );
}

if ( X_WOOCOMMERCE_IS_ACTIVE ) {
  require_once( $plgn_path . '/woocommerce.php' );
}

if ( X_WPML_IS_ACTIVE ) {
  require_once( $plgn_path . '/wpml.php' );
}

if ( X_UBERMENU_IS_ACTIVE ) {
  require_once( $plgn_path . '/ubermenu.php' );
}

if ( X_THE_GRID_IS_ACTIVE && x_is_validated() ) {
	require_once( $plgn_path . '/the-grid.php' );
}

Thanks.

[vpnpick]

This reply has been marked as private.

[Christopher]

This reply has been marked as private.

[vpnpick]

This reply has been marked as private.

[Christopher]

Hi there,

Child theme loads fine, please see the attachment.
Click on Ctrl+F5 to refresh the page to see the changes.

Thanks.

[vpnpick]

This reply has been marked as private.

[Author]

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