Tagged: x
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AuthorPosts
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December 20, 2016 at 8:11 am #1299350
TobyParticipantHello,
I have recently installed the ‘The Events Calendar’ plugin. On this page of my site I can not get the sidebar templates to work (either ‘default template’ or ‘content left, sidebar right’):
http://rideexpeditions.com/motorcycle-tours-2/Every time I switch to either of these templates the page shows up blank. I’ve attached a screenshot of how it looks when I use one of these templates.
Apologies for asking you guys the question! I’ve contacted the plugin support a few times and they tell me it’s a theme issue 🙁
If you could give me any pointers it would be very much appreciated.
Cheers
Toby
December 20, 2016 at 9:41 am #1299446
Nabeel AModeratorHey Toby,
Thanks for writing in! It looks like you’re using an old version of Cornerstone plugin. Please update your theme and plugins to the latest versions to avoid conflicts. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
Let us know how this goes!
December 21, 2016 at 3:51 am #1300293
TobyParticipantThanks for the reply. I have just updated everything and I still have the same problem.
Cheers
T
December 21, 2016 at 4:20 am #1300322
LelyModeratorHello Toby,
Upon checking, this page:http://rideexpeditions.com/motorcycle-tours-2/ is an archive page. To show sidebar on archive page, please go to Appearance > Customize > Layout and Design > Content Layout : Choose Content Left, Sidebar Right. For pages, that settings should also be set for Page templates with sidebar to work.
Hope this helps.
December 21, 2016 at 7:21 am #1300482
TobyParticipantThanks Lely… I’ve just checked the steps you described and my layout is already set to ‘Content Left, Sidebar Right’.
December 21, 2016 at 7:59 am #1300523
Paul RModeratorHi Toby,
To add sidebar to that page, you can add this in your child theme’s functions.php file.
function add_my_sidebar($contents) { if ( is_page_template('tribe-events-page-template') ) { $contents = 'content-sidebar'; } return $contents; } add_filter('x_option_x_layout_content', 'add_my_sidebar');Hope that helps.
December 21, 2016 at 8:11 am #1300531
TobyParticipantThanks Paul, I’ve added the code but it doesn’t seem to have changed anything.
December 21, 2016 at 5:29 pm #1301028
Rue NelModeratorHello There,
Sorry if it didn’t work out. Please have it updated and use this instead:
function add_my_sidebar($contents) { if ( is_post_type_archive('tribe_events') ) { $contents = 'content-sidebar'; } return $contents; } add_filter('x_option_x_layout_content', 'add_my_sidebar');We would loved to know if this has work for you. Thank you.
December 22, 2016 at 3:42 am #1301536
TobyParticipantThanks Rue. I’ve changed the code and I still have the same problem.
Cheers
December 22, 2016 at 6:04 am #1301608
Paul RModeratorIn that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
December 22, 2016 at 11:27 am #1301880
TobyParticipantThis reply has been marked as private.December 22, 2016 at 7:22 pm #1302289
LelyModeratorHello Toby,
Unfortunately, I can’t login at the moment. On my first try to login, I got this error:
ERROR: This account has been locked because of too many failed login attempts. You may try again in 17 hours.December 23, 2016 at 3:51 am #1302604
TobyParticipantThis reply has been marked as private.December 23, 2016 at 5:36 am #1302667
Paul RModeratorHi Toby,
The page is generate by the events calendar plugin.
Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
This might help – https://theeventscalendar.com/knowledgebase/themers-guide/
Thank you for your understanding.
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