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[educainventions]

I have activated the option “Disable Video and Show only Poster on Mobile” because I don’t want to use video in smartphones. My smartphone is showing the image I uploaded. That’s perfect.

The problem is that the image is also showed in the rest of devices during a second before the video actually loads. That’s not beautiful (at least for me!). Is there any way to avoid that behaviour?

[Prasant Rai]

Hello There,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Thanks.

[educainventions]

Sure: http://www.educainventions.com
Do you need my admin user and password too?
Thanks

[Joao]

Hi There,

To hide the video poster image before the video please add the following code to Appereance / Customizer / Custom / CSS

@media screen and (min-width: 550px) {

.tp-videoposter .noSwipe {

display: none !important;
} }

Hope that helps,

Joao

[educainventions]

I tried both in the place you said and in ?cornerstone=1. No luck. Any other idea? :/

[Rupok]

Hi there,

Thanks for updating. Kindly use this instead :

@media screen and (min-width: 768px) {
.tp-videoposter.noSwipe {
  display: none !important;
}
}

Hope this helps.

Cheers!

[educainventions]

I have place it in ?cornerstone=1 -> config. It is working perfectly. Thank you! 🙂

[Paul R]

You’re welcome! 🙂

[Author]

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