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  • November 16, 2016 at 4:29 am #1259162
    [email protected]
    Participant

    Hello,

    First time using this forum so hopefully I can ask a question in the right way!

    I had a look at the thread in https://community.theme.co/forums/topic/excerpt-not-showing-in-ethos-stack/ and got some information. I firstly copied the first shortcode into my child template (function.php) but it wasn’t quite right. So then I deleted and copied/pasted the second shortcode in the thread into and my site which seems to have just made my site shut down/error?

    Everything else on my account seems ok. Bluehost works fine but when I try to get into wordpress it timesout with:

    The thefreckledodyssey.com page isn’t working
    thefreckledodyssey.com is currently unable to handle this request.
    HTTP ERROR 500

    I hope someone can help. I currently have the site with maintenance mode anyway but keen to Cornerstone all my existing pages since I purchased this amazing X theme!

    Thanks,
    Marisa

    November 16, 2016 at 5:05 am #1259199
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 16, 2016 at 5:24 am #1259209
    [email protected]
    Participant
    This reply has been marked as private.
    November 16, 2016 at 5:51 am #1259234
    Thai
    Moderator

    Hi Marisa,

    I’ve just fixed the issue, please check your website again.

    Regards!

    November 16, 2016 at 5:55 am #1259236
    [email protected]
    Participant

    Oh my gosh! That was so quick – thank you so much, amazing!

    With my thanks, I do have one more question… Is there a shortcode I can use on the blog page that shows the excerpt for the blog in Ethos Masonry? That first shortcode I put in worked but just didn’t have the ‘Read More…’ part.

    Thanks,

    Marisa

    November 16, 2016 at 7:55 am #1259327
    Paul R
    Moderator

    Hi Marisa,

    It could be possible with custom development, but this would be outside the scope of support we can offer. You may wish to consult a developer to assist you with this. X is quite extensible with child themes, so there are plenty of possibilities. Thanks for understanding. Take care!

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