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  • November 3, 2016 at 1:25 pm #1242727
    JuniorJet
    Participant

    All the shortcodes on my site are now broken with your latest update – you mention to:
    “X Theme 4.6.4 – Notes
    October 8, 2016

    Remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.”

    But that means absolutely nothing to me! CLEAR WHAT CACHE and where??? Very disappointed and frustrated, why update if it just breaks everything.

    November 3, 2016 at 1:34 pm #1242735
    JuniorJet
    Participant

    I just solved this myself – no help from you – tried going to Cornerstone/Settings and clicked update – which seems to have activated the shortcodes and now my site isn’t a blank page anymore and the pages display correctly.
    Would it be that hard for you to post information about this so people don’t have to waste half a day figuring it out? I will NOT purchase any more of your themes, this was ridiculous, very disappointed.

    November 3, 2016 at 3:04 pm #1242835
    Joao
    Moderator

    Hi There,

    The instructions are quite clear, I am sorry you are disappointed, you reach us less than 2h ago not 12h as you make sound like.

    Let us know if you need help with anything else.

    Joao

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