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  • September 8, 2016 at 1:57 pm #1166868
    wearetdh
    Participant

    Hello,

    I am able to setup any standard demo in a matter of seconds, but the Advanced Demos do not seem to be working. It says “Working on it…” “Trying to Reconnect…” “Technical Difficulties..” “Sorry, Theme Setup Failed” every single time. I really want either Agency or Spa.

    For some reason Food Truck works up until about 3/4 of the setup then it says it disconnects and the full setup fails. Running behind on my dev timeline now, and really need to get this fixed! Was so excited about this Theme :/

    Thanks, Devon

    September 8, 2016 at 2:29 pm #1166915
    wearetdh
    Participant

    On top of this, The Customize Page does not work at all. I can access the UI and make changes, but as soon as I click “Save & Publish” it doesn’t do anything. It saves nothing. If I click the X to leave the page, all the changes I made disappear. I am unable to edit a single thing on this page….

    Overall I’ve spent 3+ Days with your template and haven’t been able to achieve a single thing. What’s going on?!

    September 8, 2016 at 3:18 pm #1166982
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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