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  • July 18, 2016 at 12:48 pm #1092196
    BudgetExhaust
    Participant

    When I try to customize my theme by going to Apperance > Customize
    It brings up a blank page that says:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    How do I fix this?

    July 18, 2016 at 1:00 pm #1092209
    Jade
    Moderator

    Hi there,

    Can you try adding the code below in your wp-config.php file located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it after define('WP_DEBUG', false);

    If this doesn’t work kindly get in touch with your web host and ask them to increase the memory limit of your site.

    Thank you.

    July 19, 2016 at 10:01 am #1093629
    BudgetExhaust
    Participant

    I contact my web host 🙂 Thank you so much!

    July 19, 2016 at 10:41 am #1093708
    Christian
    Moderator

    You’re welcome. 🙂

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