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Posts
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Hello l am having massive issues with my site http://www.k2karaoke.com it seems to have been hacked l have resolved the issue with help from my hosting company but there is still a hole thats been exposed somewhere. Everything is up to date on the site in terms of X and Cornerstone.
l was wondering if you could help me identify the problem or where the breach is.
We looked at plugins and this fixed the issue but appears files have been uploaded all over the site which l am trying to resolve.
l just need help with the initial security issue and how someone has gained access to the site.
Hi there,
Thanks for writing in! Regretfully, this particular issue is not related to X and it’s outside the scope of our support. As such, you will need to investigate this particular issue on your own or seek help from a developer. If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries.
Thank you for your understanding.
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