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  • December 27, 2016 at 5:50 pm #1306362
    Steve Taylor
    Participant

    How do I get the submenu to expand on hovering? Right now it requires a click.

    http://www.itworkshosting.com

    December 27, 2016 at 9:56 pm #1306651
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    I can see submenu opening up upon mouse hover. Would you mind confirming?

    http://www.screencast.com/t/V5nRFtBH

    Thanks.

    December 28, 2016 at 9:19 am #1307232
    Steve Taylor
    Participant

    Doesn’t appear to work that way in Chrome…

    December 28, 2016 at 9:53 am #1307280
    Nabeel A
    Moderator

    Hi again,

    Are you using a touch screen laptop? Can you please provide the details of the system and OS you’re using so we can take a closer look?

    Thanks!

    December 28, 2016 at 1:33 pm #1307517
    Steve Taylor
    Participant

    It is a touchscreen laptop, but I’ve got it in the docking station and am using a keyboard and mouse. My system isn’t the only one this is happening on, either.

    My system: Lenovo X1 Yoga, Windows 10 Pro, OneLink+ Docking Station

    December 28, 2016 at 8:36 pm #1308011
    Rad
    Moderator

    Hi there,

    It’s known issue with hybrid devices (mixed of both desktop and mobile touch features). The feature loaded on mobile is different from desktop. Menus on mobile are operated by touch or click, and that’s what happening on the hybrid device.

    Most modern mobile and tablet devices now surpassed desktop screen resolution. Hence, it’s harder to detect if a device is a desktop or mobile since hybrid device specs are almost equal to a tablet.

    The only thing that separates them now is touch feature, now they introduced it on laptop/desktop too.

    We’ll be looking for a workaround, in fact, we’ve been working on it and we can’t still find a way to fix issues with hybrid devices. If only there is a way to detect if a hybrid device has a mouse then it could be fix easily.

    Thanks!

    January 3, 2017 at 7:22 pm #1315124
    Steve Taylor
    Participant

    Is it a WordPress issue, or a theme issue?

    http://www.mackinandsonsplumbing.com is on WordPress and their Services menu drops down fantastically with just a hover. Not sure if you can analyze their site versus yours?

    January 4, 2017 at 3:42 am #1315466
    Paul R
    Moderator

    Hi,

    To fix it, you can try adding this in Custom > Edit Global CSS in the customizer.

    
.x-navbar .desktop .x-nav>li.menu-item-has-children:hover .sub-menu {
     display:block !important;
}

    Hope that helps

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